Pilot Travel Center #0594

We just had the most incredible experience at this Pilot.  We are towing a small trailer with our Ford pickup.  The truck was having issues and there was a Ford service center nearby.  But it was Sunday and it was closed.  Even though it was early in the day we knew we'd have to be patient and spend the night.  We went in to get permission and THAT was when we met Tamara, the manager.  We told her why we needed to stay and words just cannot describe her concern and compassion for our misfortune.   Of course she said we could stay and she told us to let her know if there was anything she could do to help us, and she must have been able to see my distress because she asked if she could hug me!   We've been traveling cross country, back and forth on every interstate for the past 5 years, and stayed at many Pilots.  We have had good experiences at most of them and met many fine people.  But this lady has a soul made of gold and treated us more like family than customers.  She has been working at this location for 7 years and Pilot is lucky to have her!  The restrooms are clean, and the store well-stocked.  There are several rows of double lanes beside the pumps where we had parked our truck and trailer.  We are 40' bumper to bumper and fit just right.  The problem with the truck turned out to be fuse related and we found the replacement fuse in the store.  When we went in to tell Tamara the truck was fixed and we didn't need to stay after all,  she hugged us again!  We were actually sad to leave.  If you ever pass through Sioux City IA on I-29 and need a place to stay go see Tamara.  I promise you'll be glad you chose this Pilot. 🥰

Easy in a d out access with 32 ft RV and tow jeep